SHIPPING POLICY
Effective Date: January 14, 2025

Thank you for choosing DumbbellShop.click. We aim to provide a seamless shopping experience, including reliable and efficient shipping. Please read our Shipping Policy to understand the shipping process and terms associated with your orders.

1. SHIPPING METHODS AND COSTS

We offer a variety of shipping methods to ensure you receive your products in a timely manner. Shipping costs are determined based on the destination, weight, and size of your order. The available shipping methods and associated costs will be displayed during checkout.

Standard Shipping:

  • Estimated Delivery: 5–7 business days
  • Cost: Calculated at checkout

Expedited Shipping:

  • Estimated Delivery: 2–3 business days
  • Cost: Calculated at checkout

Express Shipping:

  • Estimated Delivery: 1 business day
  • Cost: Calculated at checkout

2. ORDER PROCESSING TIME

Orders are processed and shipped within 1-3 business days from the time of purchase, excluding weekends and holidays. Orders placed after 5:00 PM PST will be processed the following business day. You will receive a shipping confirmation email once your order has been dispatched, which will include a tracking number (if applicable).

3. SHIPPING RESTRICTIONS

We currently ship to the United States and Canada. For international shipments, please contact our customer support team at info@dumbbellshop.click for further details.

4. TRACKING YOUR ORDER

Once your order has shipped, you will receive an email containing tracking information. You can track the status of your shipment by following the link provided in the email. Please note that tracking information may take up to 24 hours to update after shipment.

5. SHIPPING DELAYS

While we strive to meet the estimated delivery times, shipping delays may occur due to factors beyond our control, such as weather conditions, customs processing, or third-party carrier delays. DumbbellShop.click is not responsible for delays caused by carriers or unforeseen circumstances.

6. SHIPPING ADDRESS

Please ensure that the shipping address entered during checkout is correct. DumbbellShop.click is not responsible for items shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your address, please contact us immediately at info@dumbbellshop.click to correct the information before your order is shipped.

7. LOST OR DAMAGED ITEMS

In the rare event that your order is lost or damaged during shipping, please contact our customer service team at info@dumbbellshop.click. We will assist in filing a claim with the shipping carrier and help resolve the issue as quickly as possible. Please provide your order number and any relevant information about the damage or loss when contacting us.

8. SHIPPING CHARGES AND TAXES

Shipping charges are calculated at checkout based on your shipping address and selected method. Taxes may apply based on your shipping location. The applicable taxes will be calculated and displayed during the checkout process.

9. RETURNS AND EXCHANGES

For information regarding returns and exchanges, please refer to our Refund and Returns Policy.

10. CONTACT INFORMATION

If you have any questions or concerns regarding your shipment or need assistance with tracking your order, please contact our customer service team: